Support
AnvilPlan connects to Strava so we can build your plan from how you train. If something breaks or you have a question, use the email below.
Contact
Email [email protected] from the address tied to your account if you can — it helps us find you faster.
Common questions
How do I sign in?
Use the official Connect with Strava button on our homepage or product pages (Strava’s brand guidelines require this artwork for OAuth).
Strava requires starting OAuth as a proper POST request with a CSRF token — not by typing the auth URL in the address bar.
How do I stop AnvilPlan from accessing my Strava data?
Revoke the app in your Strava account: Settings → My Apps on Strava, then disconnect AnvilPlan. To request deletion of data we hold about you, email the address above from your account email and we will process it as soon as we can.
What happens if I delete an activity on Strava?
We reconcile your stored history with Strava on each sync and may receive push events when Strava notifies us, so activities you remove on Strava are removed from AnvilPlan promptly and unlinked from your plan where applicable. Details are in our Privacy Policy under Retention and deletion and Strava API integration.
Strava API application review
For reviewers: our Terms of Service and Privacy Policy describe OAuth, data use, webhooks, retention, and compliance with the
Strava API Agreement.
Technical documentation for operators is in the repository’s DOCUMENTATION.md (Strava API application review section).
Billing or AnvilPlan Pro
Subscription and invoices are handled in Stripe where enabled. For receipt or card issues, email us at the address above with the email you used at checkout.
How fast do you reply?
We aim to respond within a few business days. Complex bugs may take longer; we will acknowledge receipt as soon as we can.